Effective Date: October 15, 2023
Welcome to SYRONELVEX. Your satisfaction is our top priority, and we strive to ensure that our products and services meet your expectations. Please read our Refund Terms carefully to understand your rights and obligations regarding refunds and exchanges.
If you are not satisfied with your purchase from SYRONELVEX, you may request a refund within 30 days from the date of purchase. To be eligible for a refund, the following conditions must be met:
Certain items are non-refundable, including:
To initiate a refund, please contact our customer service team via email at [email protected]. Include your order number, the reason for the refund request, and any supporting documentation or images. Our team will review your request and respond within 7 business days.
Once your refund request is approved, a credit will be applied to your original method of payment within 10 business days. Please note that it may take additional time for your bank or credit card company to process and post the refund to your account.
If you wish to exchange an item, please contact our customer service team at [email protected]. Exchanges are subject to product availability.
Shipping costs are non-refundable. If you receive a refund, the original cost of shipping will be deducted from your refund. You are responsible for paying for your own shipping costs for returning your item.
SYRONELVEX reserves the right to modify these Refund Terms at any time. Any changes will be posted on this page with an updated effective date.
Thank you for choosing SYRONELVEX. We are committed to providing you with exceptional products and services.